Tugboat Logic Privacy Policy

Tugboat Logic understands the importance of safeguarding your privacy and we take this responsibility very seriously.

The following privacy policy (“Privacy Policy”) is designed to inform you of the policies and procedures that will apply to the collection, security, use and disclosure of any of your personal data collected by Tugboat Logic, Inc. (collectively, “Tugboat Logic”, “We”, “Us”, or “Our”) or any of its affiliated companies through www.tugboatlogic.com. It also describes your choices regarding use, access and correction of your personal information. By proceeding to use the Site and/or the Tugboat Logic Services you consent that we may process the personal data that we collect from you in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes to our information practices, so check back frequently. Any changes to this Privacy Policy will be posted on this page, and where appropriate (for example, if there are material changes to this policy), we will notify you by email or by means of a notice on our home page prior to the changes taking effect.

Referenced in this policy, terms such as "using" and "processing" information includes using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including without limitation collecting, storing, evaluating, modifying, deleting, using, combining, and transferring information within our organization or among our affiliates within the United States or internationally.

Information We Collect and How We Use It

Our primary goals in collecting information are to provide and improve our products and services, to provide quality customer service, to contact companies whose representative has indicated an interest in receiving information about Tugboat Logic products and to enable users to effectively navigate the Site. We may collect the following personal data about you and process it in the following ways.

Contact Information You Give Us

You may give us your contact information in the following ways: (i) if you sign up for a free trial, (ii) sign up for offers on the Site, (iii) sign up for newsletters, (iv) respond to a promotion offered by a Tugboat Logic partner or (v) send us an email. Such contact information includes first and last name, email address, phone number or physical address, ("Contact Information").

We will use your Contact Information to: (i) carry out our obligations arising from any contracts entered into between you and us; or between us and our Partners or; (ii) provide you with the services, products or information, you have requested from us; (iii) notify you about changes to our services or products; or (iv) ensure that content from our Site is presented in the most effective manner for you and your device. We may also use your Contact Information to contact you with certain marketing or promotional materials, as well as other information that may be of interest to you. If you no longer consent to our use of your Contact Information to send you our newsletter or other communications please send us an email so stating to privacy@tugboatlogic.com or follow the unsubscribe instructions provided in any of the communications.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@tugboatlogic.com. Please note that we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Personal Data You Post On Our Website or Blog

If you use the blog on this Site, you should be aware that any personal data you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personal data you choose to submit in these blogs. To request removal of your personal data from our blog, contact us at privacy@tugboatlogic.com . In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.

Customer Testimonials We Collect From You

We may post customer testimonials/comments/reviews on our Site which may contain personal data. We will not post a testimonial from you without obtaining your prior consent.

Log Data and Personal Network Information We Collect From You

When you visit the Site, we automatically collect technical and statistical data about your visit, such as your browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data, the pages you visit and any search terms you use ("Log Data"). We also collect your public IP address when you visit the Site. We may use your public IP address in order to determine whether certain requests are fraudulent or frivolous and we may automatically cross-reference your public IP address with your domain name (usually the domain name of your ISP or employer). Because you may be visiting the Site from your personal residence (for example, because you are telecommuting), your IP address and any associated domain name are treated as "Personal Network Information"instead of Contact Information. "Log Data" does not include Personal Network Information. Although such Personal Network Information may be used to administer and maintain the Site, it is not shared with any third parties, except as described below in the sections titled "Service Providers," "Compliance with Laws and Law Enforcement" and "Business Transfers." We will use Log Data for any purpose.

We may also use your Log Data and Personal Network Information to: (i) administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (ii) improve our Site to ensure that content is presented in the most effective manner for you and for your device; (iii) allow you to participate in interactive features of our service, when you choose to do so; (iv) as part of our efforts to keep our Site safe and secure.

Cookies/Tracking Technologies

Technologies such as cookies or similar technologies are used by Tugboat Logic and our partners, affiliates, or analytics or service providers. These are used in storing content information and preferences, analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. For further information on how can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser visit www.aboutcookies.org or www.allaboutcookies.org.

Information Sharing and Disclosure

Marketing Purposes

We will send you information about our own products and services, via phone or email but only if you opt in when contacting us through the Tugboat Logic website.

Analytics Purposes

We may share Aggregated Information (after stripping of any information that would personally identify you) and Log Data with third parties for industry analysis, demographic profiling, and other purposes.

Compliance with Laws and Law Enforcement

Tugboat Logic cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your personal data to government or law enforcement officials or private parties in response to lawful requests if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (such as to meet national security or law enforcement requirements), to enforce or apply our terms and conditions or respond to claims and legal process, to protect the property and rights of Tugboat Logic or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity (including for the purposes of fraud protection and credit risk reduction).

Access To Your Information

You have rights to access your personal data under your local data privacy laws and are able to correct, amend or delete that information under certain conditions. If you would like to exercise your right of access, if you would like to change your personal data, or if you no longer desire our service, you may access, correct, update or delete it by emailing our Customer Support at privacy@tugboatlogic.com. We will respond to your request to access within a reasonable timeframe. Upon request Tugboat Logic will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at privacy@tugboatlogic.com. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Tugboat Logic acknowledges that you have the right to access your personal information. Tugboat Logic has no direct relationship with the individuals whose personal data it processes. The use of information collected through our service shall be limited to the purpose of providing the service for which the Tugboat Logic’s Client has engaged Tugboat Logic. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Tugboat Logic’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Our Site contains links to other websites. If you click on a third-party link you will be directed to that third party's website. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. This Privacy Policy addresses the use and disclosure of information that we collect from you through this Site. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Our Policy Toward Children

This Site is not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us at privacy@tugboatlogic.com. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files immediately.

Contacting Us

This privacy policy was last updated on May 15, 2018. If you have any enquiries or complaints about how we use your personal data, please contact us at: Tugboat Logic, Inc. Attn: Data Privacy Officer 433 Airport Blvd #129, Burlingame, CA, USA Email: privacy@tugboatlogic.com