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Back Manager, Tugboat Labs
Calgary, AB, Canada Full-time
Our Company:

At Tugboat Logic, we wake up everyday thinking about how to help our clients sell more with security by:

Building the easiest to use security program and business automation platform available today.
Delivering technology and workflow that streamlines their operations and lowers costs.
Delighting them with insights and analysis using patented proprietary techniques.

Your Role:

Our Labs Team is growing and we are looking for a Manager to join our team. The Labs group focuses on developing prototypes and fleshing out ideas to improve the platform’s content and usability. As a Manager you will play a key role defining the requirements for different security frameworks and how to incorporate them in the Tugboat Logic platform. You will also answer specific technical questions from our clients as well as internally as the security Subject Matter Expert. Your communication and collaborative skills will be critical as you will have to engage with different resources across the Tugboat Logic to accelerate value realization for our clients. Success in this position would be based on your ability to have both an empathetic and positive communication style and a detail-oriented work ethic so you can effectively communicate security requirements to the rest of the Tugboat Logic organization. This is a high visibility role with a large degree of responsibility and requires regular communication and documentation of your activities.

Your Day-To-Day:

You ensure that customers derive maximum value from their investments in Tugboat Logic solutions by answering technical questions when required and participating in onboarding sessions
Collaborate with other groups to ensure excellent customer satisfaction
You're responsible for the technical content of Tugboat Logic’s platform and to develop new content for new security frameworks
Identify and develop new opportunities for product and content improvement
You will also be responsible for internal operational tasks under the CISO responsibility

You would be a good fit if:

You had 5+ years in a customer facing role
Previous security and IT audit and compliance experience
You have the ability to understand customer requirements, and adapt different security frameworks to specific needs 
You are highly analytical, have excellent verbal and written communication skills and can apply a pragmatic approach when solving complex systems
You are a team player with the highest level of integrity and a passion for technology and how it can be leveraged to drive business impact
What can you expect from us:

A fun, fast paced and supportive work environment that respects everyone.
Competitive compensation commensurate with your experience and skills.
Equity participation in the company, commensurate with your role.
Interested? Do you think you are the person we are looking for to join our team? Send us an email including your motivation, and your résumé.
Apply Now